Thank you for your continued patronage of ELUVA.

We would like to inform you about shipping and order processing during the Golden Week holidays.


[Holiday Period Notice]

May 1 (Friday) to May 5 (Tuesday)

During this period, you can still place orders on the website, but there may be delays in shipping and delivery due to a partial suspension of shipping operations.

We appreciate your understanding that delivery may take longer than usual.

[Regarding Shipping]

Due to anticipated logistics congestion before and after the Golden Week period,
shipping and delivery may take longer than usual.

We kindly ask you to place your orders with ample time.


[Regarding Inquiries]

You can still send inquiries during the holiday period.
Please note that it may take some time to respond depending on the content of your inquiry.

If you have any questions, please contact us using the methods below.

Inquiry Form (email response)

• Official LINE
  
  

*To ensure a smooth response, please include your order number and the name used at the time of purchase.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.