About delivery and ordering business from October 1 (Tue) to October 7 (Monday)

Thank you for your patronage of ELUVA.


[Notice of closed period]

The delivery and ordering business will be suspended from October 1 (Tuesday) to October 7 (Mon).


[Order]

We accept orders as usual during the leave period. Orders during the leave period will be processed after October 7 (Monday) and will take about one month to ship. Please note that the schedule may change due to congestion. We apologize for any inconvenience to our customers, but we appreciate your understanding and cooperation.


[Shipping after the holidays]

From October 7 (Monday) after the holidays, the ordering and shipping of orders will be crowded, so you will have a maximum of one month. In addition, it may take up to one week to reflect the slip number.


[For those who purchased before holidays]

Purchased items until Wednesday, September 25 will be delivered as usual. However, orders after Thursday, September 26 may be shipped after October 7 (Monday).


【inquiry】

Inquiries are compatible as usual. If you have any questions after confirming the above explanation, please feel free to contact us. Inquiries are accepted by Gmail, official LINE, and Instagram DM. * Please describe the order number and the name at the time of purchase. Smooth guidance is possible. Except for weekends and holidays, we will reply within three business days.

* Customer support reception hours: Weekdays 11: 00-17: 00