Thank you for your patronage of ELUVA.

[Notice of closed period]
The period from February 8 (Thursday) to February 18 (Sun), delivery and ordering work will be suspended.

[Order]
We accept orders as usual during the leave period. Orders during the leave period will be processed after Sunday, February 18, and will take about one month to ship. Please note that the schedule may change due to congestion. We apologize for any inconvenience to our customers, but we appreciate your understanding and cooperation.

[Shipping after the holidays]
From February 18 (Sun), when the holidays are closed, the order of ordering and shipping will be crowded, so you will have a maximum of one month. In addition, it may take up to one week to reflect the slip number.

[For those who purchased before holidays]
Purchased items until February 1 (Thursday) will be delivered as usual. However, orders after February may be shipped after February 18 (Sun).

【inquiry】
Inquiries are compatible as usual. If you have any questions after confirming the above explanation, please feel free to contact us. Inquiries are accepted by Gmail, official LINE, and Instagram DM. * Please describe the order number and the name at the time of purchase. Smooth guidance is possible. Except for weekends and holidays, we will reply within three business days.
* Customer support reception hours: Weekdays 11: 00-17: 00