Thank you for your continued patronage of ELUVA.

[Notice of closure period]
Delivery and ordering operations will be suspended from February 8th (Thursday) to February 18th (Sunday).

【About your order】
We will continue to accept orders as usual during the closure period. Orders placed during the closure period will be processed after February 18th (Sunday) and will take approximately one month to be shipped. Please note that the schedule may change due to congestion. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

[About shipping after the holidays]
Due to the busy schedule of order processing and shipping after February 18th (Sunday), it may take up to one month for orders to be processed and shipped. Additionally, it may take up to a week for the invoice number to be reflected.

[For those who purchased before the closure]
Items purchased before February 1st (Thursday) will be shipped as usual. However, orders placed after February may be shipped after February 18th (Sunday).

【inquiry】
We are responding to inquiries as usual. Please check the above explanation and feel free to contact us if you have any questions. For inquiries, please contact us via Gmail, official LINE, or Instagram DM. *Please write your order number and name at the time of purchase. We can provide smooth guidance. We will respond within three business days, excluding weekends and holidays.
*Customer support reception hours: Weekdays 11:00~17:00